Course Intro: Customer Service Training Videos 1&9

Course Overview

How can this course benefit you and your career goals? This Customer Service Training Videos 1&9 course can benefit an individual's career goals by providing them with the necessary skills and knowledge to effectively interact with customers. The course will teach the individual how to provide excellent customer service, build customer relationships, and handle customer complaints. Additionally, the course will provide the individual with the tools to effectively communicate with customers, understand customer needs, and resolve customer issues. By mastering these skills, the individual will be able to provide a higher level of customer service, which will help them to advance their career goals. What skills and knowledge will you acquire during this course? By taking this course, learners will acquire knowledge and skills related to customer service, such as building rapport with customers, managing customer expectations, active listening skills, dealing with angry customers, social media tips for customer service, and how to ensure customer satisfaction. They will also learn how to answer frequently asked questions about customer service.