Negotiation skills: Negotiate and resolve conflict faq

learnersLearners: 512
instructor Instructor: Dr Andrew Heys instructor-icon
duration Duration: instructor-icon

This course will equip managers with the skills to navigate organisational politics and resolve conflicts. Through video lectures, quizzes, discussion prompts and written assessments, participants will learn to conceptualise and measure power and politics, develop strategies for influencing stakeholders, and act with integrity and purpose when negotiating. With these skills, managers will be able to become a positive influence in their organisation.

Course Feature Course Overview Pros & Cons Course Provider
Go to class

Course Feature

costCost:

Free

providerProvider:

Coursera

certificateCertificate:

Paid Certification

languageLanguage:

English

start dateStart Date:

24th Apr, 2023

Course Overview

❗The content presented here is sourced directly from Coursera platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [March 06th, 2023]

What skills and knowledge will you acquire during this course?
The skills and knowledge that will be acquired during this course include the ability to negotiate and resolve conflicts, understanding of power and politics in organizations, strategies for influencing stakeholders, and the ability to act with integrity and purpose in a political environment.

How does this course contribute to professional growth?
The course contributes to professional growth by enhancing one's ability to manage power dynamics and resolve conflicts within modern organizations. It equips managers with the necessary skills to navigate the complexities and uncertainties of the globalized work environment. Through structured learning activities, participants will learn to conceptualize and measure power and politics, develop strategies for influencing stakeholders, and act with integrity and purpose when dealing with organizational politics. By acquiring these skills, individuals can become positive influences within their organizations and further their professional growth.

Is this course suitable for preparing further education?
This course is suitable for preparing further education as it focuses on developing negotiation and conflict resolution skills, which are crucial capabilities for managers at all levels. The course aims to help individuals understand and manage power and politics in organizations, and provides structured learning activities such as video lectures, quizzes, and written assessments to enhance learning. By conceptualizing and measuring power and politics, analyzing strategies for influencing stakeholders, and learning how to act with integrity and purpose, participants can become positive influences in their organizations.

Pros & Cons

Pros Cons
  • pros

    Clear lessons and easy to understand instructor.

  • pros

    Opened mind to negotiation and conflict resolution.

  • pros

    Broadened knowledge of communications.

  • pros

    Good quality course.

  • cons

    Structure was hard to follow.

  • cons

    Too theoretical and not engaging.

  • cons

    Felt like an advertisement.

  • cons

    Rare occasions of lost orientation.

Course Provider

Provider Coursera's Stats at OeClass