Free Online Servicenow Courses and
Certifications 2025
Servicenow is a cloud-based platform that helps organizations automate and manage their IT operations. It offers a range of courses to help users understand the platform and its features. These courses are suitable for IT professionals, business analysts, and developers. It is also beneficial for those who want to gain a better understanding of IT service management.
Popular Courses
This course provides an introduction to ServiceNow for Configuration Management Database (CMDB), Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM Pro), Cloud Discovery, and Service Graph Connector. Students will learn how to set up credentials, schedule jobs, cluster and behavior, troubleshoot, and gain an understanding of best CMDB implementation practices. They will also become familiar with identification and reconciliation rules, CMDB Query Builder, reports, and import/export functions. Finally, students will get an overview of Hardware Asset Management and Service Graph Connector, and understand how to integrate with SCCM, Jamf, SolarWinds, VMware Workspace Platform, and more.
Learn More
This ServiceNow Discovery Training course will teach you how to install and use MID Server and ECC Queue. You will also learn how to run Discovery in ServiceNow and how to search for content. This course will provide you with the knowledge and skills to effectively use Discovery in ServiceNow. By the end of the course, you will be able to confidently use Discovery to search for content.
Learn More
This free Servicenow Online Training Demo Videos course is designed to help beginners learn the basics of Servicenow. It includes a demo session and a developer training session. The course covers topics such as creating and managing users, creating and managing workflows, and creating and managing reports. It also provides an overview of the Servicenow platform and its features. The course is free to download and use.
Learn More
This ServiceNow Development Training course provides an overview of ServiceNow, its features, and how to use it. It covers topics such as resume format for freshers, resume samples for freshers and experienced, list collector ServiceNow, how to get list collector values in ServiceNow, and script action practical implementation and use & benefits. It is designed to help students understand the basics of ServiceNow and how to use it effectively.
Learn More
This course provides a comprehensive overview of ServiceNow Integrations through Rest API. It covers topics such as Rest API Explorer, Application Programming Interface, Rest Message, Outbound Rest Integration, and Endpoints. It also provides a complete demonstration with examples to help students understand the concepts better. By the end of the course, students will be able to integrate ServiceNow with other applications.
Learn More
This course covers the basics of Service Portal, including how to broadcast and emit data from one widget to another, how to create custom widgets, and how to use Service Portal in ServiceNow. It also provides an example of a custom widget and Service Portal training in Hindi. Students will gain a comprehensive understanding of Service Portal and its capabilities.
Learn More
This course provides an overview of the ServiceNow Automated Test Framework, a free, open source test framework. It covers how to use the framework to test applications and services, as well as the Service Catalog in a Portal. Through online learning and skill training, students will gain the knowledge and skills to use the framework to test their own applications and services.
Learn More
This course will teach you how to import data into ServiceNow using Coalesce, Mapping Assist, and Transform Map. You will learn how to schedule data imports, export and import data through XML, and use Transform Map Scripts. Through practical demonstrations, you will gain the skills to effectively use ServiceNow to import data.
Learn More
This ServiceNow CMDB Training course covers the architecture, data schema model, and ITSM of CMDB. Learn how to use the resources to understand the architecture and use the weekly Newsquiz to test your knowledge. Gain the skills to help you with your own CMDB training and become an expert in the field.
Learn More
This ServiceNow Development Training Course will teach you how to use Kida.ui action in ServiceNow, SSO Authentication in ServiceNow using Okta, and how to display top 10 incidents based on conditions. You will also learn coding questions and get a demo in Hindi. This course is perfect for those who want to learn ServiceNow development from scratch.
Learn More
This course provides an introduction to ServiceNow SLA Configuration and SLA Definition. It covers topics such as online learning, skill training, ServiceNow SLA, and SLA Definition. It also covers Retroactive Start SLA ServiceNow and Reset Condition in SLA in ServiceNow. This course is designed to help students gain the knowledge and skills needed to configure and manage ServiceNow SLA.
Learn More
This course provides an introduction to creating knowledge articles in ServiceNow, helping users to access information, troubleshoot, and resolve tasks. Participants will learn how to create effective knowledge bases.
Learn More
This course provides an introduction to ServiceNow Business Rules. It covers topics such as displaying business rules, dynamic reference qualifiers, before business rules, and after business rules. It also includes scripting demonstrations and training videos with examples. By the end of the course, students will have a better understanding of how to use ServiceNow Business Rules.
Learn More
This course will teach you how to use Client Scripts in ServiceNow. You will learn how to write and edit OnLoad, OnSubmit, OnCellEdit, OnChange and OnSubmit Scripts. You will also learn how to use these tools to help you with your Client Scripts on ServiceNow. By the end of the course, you will have a better understanding of how to use Client Scripts in ServiceNow.
Learn More
This course provides an introduction to ServiceNow for beginners. It covers the basics of the platform, including how to navigate the interface, create and manage records, and use the ServiceNow tools. It also provides tutorials for both beginners and advanced users, as well as a tour of the ServiceNow website. By the end of the course, students will have a better understanding of ServiceNow and be able to use it more effectively.
Learn More
This course provides an introduction to ServiceNow Service Portal. It covers topics such as Service Portal Widgets, ServiceNow Portal Widget Examples, and Service Portal #2. It also explains what Service Portal is and how to use it. The course provides a comprehensive overview of ServiceNow Service Portal and its features, enabling students to create and manage their own Service Portal.
Learn More
Servicenow Courses
What Are the Best Servicenow Certifications?
ServiceNow Certified System Administrator: This certification validates your ability to perform the core configuration, administration and maintenance tasks of the ServiceNow platform. You need to have at least six months of experience in ServiceNow administration and pass an exam to earn this certification.
ServiceNow Certified Application Developer: This certification validates your ability to create applications on the ServiceNow platform using scripting, APIs, integrations and other development tools. You need to have at least six months of experience in ServiceNow development and pass an exam to earn this certification.
ServiceNow Certified Implementation Specialist: This certification validates your ability to deploy ServiceNow products and solutions into customer environments according to best practices. You need to have at least two years of experience in ServiceNow implementation and pass an exam to earn this certification. There are six specialized exams based on specific ServiceNow products, such as Service Mapping, Financial Management, HR, Customer Service Management, Vulnerability Response and Security .
Frequently Asked Questions and Answers
Q1: Is ServiceNow similar to Salesforce?
Drawing a comparison between Salesforce and ServiceNow is akin to contrasting road bikes with mountain bikes. Salesforce stands as a comprehensive CRM system with potential applications in certain IT service management functions, whereas ServiceNow is specialized IT service management software that may also have some functionality in customer relationship management.
Q2: What is the difference between SAP and ServiceNow?
In contrast, mastering SAP can be more challenging, and it demands time to adequately train new employees for its full utilization. On the other hand, ServiceNow offers extensive customization options, enabling businesses to activate or deactivate sub-modules as per their immediate requirements. Additionally, ServiceNow is user-friendly and entails minimal effort for the creation of workflows.
Q3: What is ServiceNow formerly called as?
ServiceNow is a cloud-based enterprise software company headquartered in Santa Clara, California. It was founded in 2003 as Glidesoft and renamed ServiceNow in 2006. ServiceNow's software platform is used by organizations to automate and manage their IT operations, customer service, and other business processes.
Q4: What Servicenow courses can I find on OeClass?
On this page, we have collected free or certified 169 Servicenow online courses from various platforms. The list currently only displays up to 50 items. If you have other needs, please contact us.
Q5: Can I learn Servicenow for free?
Yes, If you don’t know Servicenow, we recommend that you try free online courses, some of which offer certification (please refer to the latest list on the webpage as the standard). Wish you a good online learning experience!