IT Service Management with ITIL 4 Foundation -Full Training
Learners:
16,143
Instructor: EL MAQTBA
Duration:
This course offers an in-depth look at the ITIL 4 Foundation framework, providing a comprehensive guide to understanding and implementing the framework into organizational activities. It covers the Four Dimensions, the Guiding Principles, Service Value System, and the IT Service Management Best Practices, with real-life examples and over 240 questions with answers. It is perfect for those starting their ITIL 4 journey or those looking to update their existing knowledge. With 3 hours of content, this course is an invaluable resource for anyone wanting to understand the key concepts of IT and digital service delivery.▼
Course Feature
Cost:
Paid
Provider:
Udemy
Certificate:
Paid Certification
Language:
English
Start Date:
2023-05-04
Course Overview
❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.
Updated in [July 24th, 2023]
Learners of this course will gain a comprehensive understanding of the ITIL 4 Foundation framework and how to implement it into their organization. They will gain experience in the Four Dimensions of Service Management, the Service Value System, and the IT Service Management Best Practices. They will also gain expertise in the Guiding Principles, Governance, Service Value Chain, and Continual Improvement. With real-life examples, 3 exams, and +240 questions with answers, learners will be well-equipped to apply their knowledge to their organization and help it embrace the new service management culture.
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