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ServiceNow Incident Management Tutorial and Task Administration

Learners: 9,563

Instructor: ServiceNowSimple

Duration:

Gain an introduction to ServiceNow Incident Management Tutorial and Task Administration▼▲

Course Feature Course Overview Course Provider

Go to class

Course Feature

Cost:

Free

Provider:

Youtube

Certificate:

No Information

Language:

English

Start Date:

2023-02-14 00:00:00

Course Overview

❗The content presented here is sourced directly from Youtube platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

In this video, we'll cover the basics of ServiceNow's Task Management capabilities. We'll start by discussing what a Task is in ServiceNow, and then move on to discuss the different types of Tasks (Incident, Problem, and Change Request). We'll then discuss the different Task Assignment Rules, and how to create them. We'll also discuss the different Task Collaboration tools available, and how to use them. Finally, we'll discuss the Visual Task Boards, and how to use them to manage your Tasks. By the end of this video, you'll have a good understanding of ServiceNow's Task Management capabilities, and how to use them to manage your Tasks. This video is perfect for anyone who is preparing for the ServiceNow CSA certification exam, or anyone who is looking to learn more about ServiceNow's Task Management capabilities. So let's get started!